Help Centre

National Service Network


Bikes Online sell and ship complete bicycles to all states in the US. Because all our customers are scattered throughout the USA, we are unable to offer mechanical assistance to all our customers.

Bikes Online have selected the best reviewed and most trusted bike mechanics in the business to help you out when something is not quite right with your bike. Below, you can see a link to , a website that collects customer reviews and advertises the best bike shops in the business. also invites you to recommend a local bike shop whom you have had a good experience.


Velofix in another great option for riders on the move. Velofix has a wide and evergrowing network of mobile mechanics who can either drive to you or arrange a place and location to meet with you. Below, you can find a list of all Velofix mechanics. You can call Velofix directly and asked to be directed to the nearest mechanic.

Phone: 1-855-835-6349 (855-VELOFIX)



State City Mechanic Email
Arizona Phoenix Kirby Wisdom N/A
Arkansas Northwest Arkansas Adam Miller
California Central Coast John Olsen
California Corona and Temecula Thai Nguyen
California East Bay Eric
California Los Angeles Jim Huth
California Los Angeles Garret Clark
California Los Angeles Harry Gandolfo
California Los Angeles Keith Grine
California Los Angeles Charlie Gray
California Pasadena Mark
California Sacramento Jack Cauthen
California Sacramento Ed Kurzenski
California Sacramento Jordan Graham
California San Diego Brett Lindstrom
California San Diego North County Paul Dunlap
California San Francisco/Marin County Doug Daigle
California Silicon Valley Shane Stent
California South Orange County Jon Draheim
California Upland Alvin and Oscar
California Wine Country Cory Farrer
Colorado Boulder/Fort Collins Trent Newcomer
Colorado Colorado Springs Jon Harp
Colorado Denver Trent Newcomer
Connecticut Southern Connecticut Jeremy Brittain
District Of Columbia DMV Alex Haymann
Florida Orlando Jarrod and Jen Cooper
Florida South Florida Trenton Greene
Florida Space Coast Craig
Georgia Atlanta Blake Williams
Georgia Atlanta North Blake Williams
Hawaii Kona Nick Nelson
Illinois Chicago North Shore Phil
Kentucky Louiseville Kirk Johnson
Massachusetts Boston Guenther
Massachusetts South coast RI MA Mike Lee
Michigan Detroit Mike Dega
Missouri St Louis Francesca
Nevada Las Vegas West Tracy Fossen
New York Albany Karl Miller
New York New York Metro Daniel Fisk
New York New York Metro Jesse Lozzio
North Carolina CLT metro Todd Hudson
Ohio Cincinnati Robert
Ohio Cleaveland Paul Hamad
Oregon Cascades Pete Donley
Oregon Cascades Luke DeMoe
Oregon Portland Brian Link
Rhode Island South Coast RI/MA Mike Lee
Tennessee Nashville Jim Troutt
Texas Austin    
Texas Clear lake Jason Henson
Texas Dallas /Fort Worth Andy Quick
Texas Dallas /Fort Worth Robert Morales
Texas Dallas /Fort Worth Darell Steward
Texas San Antonio    
Utah Ogden Travis Vandongen
Utah Park City Brian Thomas  
Utah Salt Lake City Brian Thomas  
Virginia DMV Cris Myers
Virginia DMV Jon Chamot
Virginia DMV Munjeet
Virginia DMV Nilofer
Virginia DMV Nastaran
Washington Clark County Jamie Richards  
Washington Samammish Roy Norby
Washington Seattle Kyle
Washington Seattle Andrew
Washington Spokane Grafton
Wisconsin Madison Erik Elmer
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